[00:00:32]
NICOLE CONLEY: GOOD MORNING. I'D LIKE TO CALL THE TRAVIS CENTRAL
[1. Call to Order]
APPRAISAL DISTRICT BOARD OF DIRECTORS TO ORDER. THE TIME IS 11:30 ON THURSDAY, APRIL 9, WE ARE CONDUCTING THIS MEETING AT TCAD HEADQUARTERS LOCATED 850 EAST ANDERSON LANE, AUSTIN, TEXAS. AND A QUORUM IS PRESENT. I THINK THE GANG IS ALL HERE.[2. Establishment of Quorum]
WE'RE ALSO PROVIDING THIS MEETING THROUGH ONLINE BROADCAST AND WITH CLOSED CAPTIONS. SO THE FIRST ITEM ON OUR AGENDA IS CITIZENS COMMUNICATIONS. CITIZENS ARE GIVEN THREE MINUTES[3. Citizens Communication]
TO ADDRESS THE BOARD, WHETHER A COMPLAINT OR PRAISE. WE LOVE PRAISE. MEMBERS OF THE PUBLIC ARE ASKED TO REFER TO STAFF MEMBERS BY POSITION IN THEIR ABBREVIATED LAST NAME, WHILE CITIZENS MAY SPEAK ON THE TOPICS THEY CHOOSE, THE BOARD CANNOT ACT OR COMMENT ON ANY SUBJECT NOT LISTED ON TODAY'S AGENDA. DO WE HAVE ANYONE SIGNED UP TO SPEAK? LEANA MANN: WE DO. JENNIFER BELL, NICOLE CONLEY: GOOD MORNING.TRAVIS COUNTY TAXPAYER: MORNING. WOW. THAT GOES GREEN. WOULD YOU ALL LIKE ANY OF THIS DOCUMENTATION? OR DO YOU ALL JUST WANT ME TO PROVIDE THIS TO THE BPP PEOPLE AFTER OKAY, OKAY, GOOD MORNING. MY NAME IS LOUISE BELL. I'M THE OWNER OF LIMESTONE REALTY GROUP, LLC. I'M HERE TODAY BECAUSE I HAVE BEEN ASSESSED A BUSINESS PROPERTY PERSONAL TAXES AS A BUSINESS THAT HAS NEVER LEGALLY EXISTED, AND I'M NOW BEING SUED TO COLLECT ON THAT ASSESSMENT. AND 2017 AS A NEW AGENT, I INFORMALLY REFERRED TO MYSELF ON SOCIAL MEDIA AS LOUISE BELL REALTY. IT WAS NEVER AN LLC, NEVER FILED WITH THE SECRETARY OF STATE, NEVER USED UP MY TAXES. IT WAS A NAME I HELD MY LICENSE UNDER SADDLE REALTY AT 8518 FM, 1826 A PROPERTY I NEVER OWNED. I LEFT THAT BROKERAGE IN 2019 THE SAME YEAR, SADDLE REALTY ALSO CEASED OPERATING AT THAT ADDRESS. AND DESPITE THIS, BPP NOTICES BEGAN ARRIVING IN 2021 TWO YEARS AFTER I LEFT, AND TWO YEARS AFTER THE BROKERAGE HAD VACATED THE PROPERTY ENTIRELY. IT IS STANDARD PRACTICE FOR AGENTS TO USE THEIR BROKERS ADDRESS AS IT WOULD NOT BE WISE FOR US TO LIST OUR HOME ADDRESSES PUBLICLY. IT IS EQUALLY COMMON PRACTICE FOR REALTORS TO OPERATE UNDER INFORMAL BUSINESS NAMES WITHOUT A FORMAL LLC. LOUISE BELL REALTY WAS EXACTLY THAT AN INFORMAL NAME AND NOTHING MORE. FOR YEARS, I WAS TOLD BY MULTIPLE DIFFERENT TCAD REPRESENTATIVES, MULTIPLE DIFFERENT THINGS, THAT THESE NOTICES WERE IN ERROR, THAT THEY WERE INTENDED FOR MY BROKER AND NOT ME, THAT I COULD IGNORE THEM, AND THAT I HAD NOTHING I NEEDED TO DO. ON MY PART, MY FORMER BROKER, STEPHEN EDWARDS, WAS RECEIVING THE SAME NOTICES, AND WE WERE IN CONTACT THROUGHOUT, MAKING CALLS TOGETHER, COMPARING WHAT WE WERE BEING TOLD, AND CONSISTENTLY RECEIVED THE SAME CONTRADICTORY AND DISMISSIVE GUIDANCE. WE BOTH RELIED ON THAT GUIDANCE IN GOOD FAITH FOR YEARS AFTER IT BECAME CLEAR THE NOTICES WERE NOT STOPPING, I SUBMITTED A NOTARIZED MOTION TO CORRECT AFFIDAVIT IN AUGUST 2024 PER T, CAD REPRESENTATIVES GUIDANCE WITH A DETAILED EXPLANATION THAT LOUISE BELL REALTY WAS NEVER A FORMAL BUSINESS, AND THEN I NEVER OWNED ANYTHING AT THAT ADDRESS. IN DECEMBER 2024 AN ARB HEARING WAS HELD IN THE MOTION WAS GRANTED. IN JULY 2020 5T. CAD REPRESENTATIVE, SAMANTHA LEIJA, CONFIRMED IN WRITING THAT ALL PRIOR YEARS HAD BEEN CORRECTED AND I WOULD NOT BE BOTHERED AGAIN. HER WORDS, I SINCERELY APOLOGIZE FOR ALL THE CONFUSION AND WORK YOU'VE PUT IN ON YOUR END FOR AN ISSUE THAT SHOULD HAVE BEEN RESOLVED ON OURS. MONTHS LATER, I RECEIVED A LAWSUIT. LATER, I LEARNED FOR THE FIRST TIME FROM THE TCAD OMBUDSMAN THAT MY HEARING HAD ONLY CHANGED THE ADDRESS, NOT REMOVED THE IMPROPERLY ASSESSED TAXES. I WAS SURPRISED NO ONE HAD EVER MENTIONED AN ADDRESS CHANGE BEING NECESSARY OR BEING A GOAL, AND THE WORD GRANTED IN THE DOCUMENTATION RECEIVED POST MOTION TO CORRECT LED ME TO BELIEVE THAT THE FACT THAT THE BUSINESS NEVER EXISTED HAD BEEN ACKNOWLEDGED AND THAT MY NOTARIZED LETTER HAD BEEN UNDERSTOOD, ACKNOWLEDGED AND RECTIFIED AT THE ROOT LEVEL, IT HAD NOT WHAT I NEED FROM THIS BOARD TODAY IS A FULL REMOVAL OF THIS ACCOUNT FROM THE CERTIFIED TAX ROLL. THE ASSESSMENT SPAN 2021 THROUGH 2024 AND I EXPECT 20 I EXPECT 2025 IS FORTHCOMING.
THIS HAS ALSO BEEN CLERICALLY TIED TO MY CURRENT OPERATING BUSINESS, LIMESTONE REALTY GROUP LLC, WHICH IS A REAL LLC.
HOWEVER, IT IS JUST ME WORKING OUT OF MY PERSONAL HOME WITH NO BPP EITHER. AGAIN, THERE'S NO BPP. THERE'S NEVER BEEN BPP. AND TCAD REPRESENTATIVES HAVE ACKNOWLEDGED THIS MULTIPLE TIMES AS THEIR ERROR. I'M ASKING THAT THIS BE DISMISSED WITH PREJUDICE. I HAVE NOT BEEN IGNORING THIS. I HAVE BEEN ACTIVELY ENGAGED, MAKING CALLS, SUBMITTING DOCUMENTATION, AND FOLLOWING GUIDANCE THAT TURNED OUT TO BE WRONG. I'M A REAL ESTATE PROFESSIONAL, BUT I'M ALSO A MOTHER OF FOUR CHILDREN UNDER THE AGE OF SIX, WITH A HUSBAND WHO'S AN ACTIVE MEMBER OF THE UNITED STATES AIR FORCE, LEAVING HIM OUT OF THE COUNTRY MORE THAN HALF OF THE TIME, AND I CANNOT REASONABLY BE EXPECTED TO ALSO FUNCTION AS MY OWN ATTORNEY ON TOP OF EVERYTHING ELSE, TRANSLATING DOCUMENTS THAT DO NOT EASILY CONVEY THEIR INTENT WHILE BEING MISGUIDED BY THOSE WHO SHOULD UNDERSTAND THEIR INTENT AT THE VERY AGENCY THAT CREATED THE PROBLEM. THANK YOU.
NICOLE CONLEY: THANK YOU. MS. BELL I WANT TO ASK IF THE CHIEF APPRAISER CAN SHARE SOME INSIGHTS OR FOLLOW UP WITH MS. BELL'S REQUEST.
LEANA MANN: OUR DIRECTOR OF COMMERCIAL AND PERSONAL PROPERTY. JOSH, IS HERE, AND HE'S GOING TO MEET WITH MISS
[00:05:02]
BELL TO GET IT RESOLVED.NICOLE CONLEY: AWESOME. THANK YOU SO MUCH.
TRAVIS COUNTY TAXPAYER: I LOVE THAT. THANK YOU. THANK YOU. AND Y'ALL CAN KEEP THAT. SHOULD I GIVE THAT TO JOSH? I DON'T KNOW WHERE. WE'LL MAKE SURE IT GETS BACK TO HIM. OKAY? I APPRECIATE IT. THANKS Y'ALL.
NICOLE CONLEY: THANK YOU SO MUCH. OUR NEXT ITEM IS OUR
[4. Consent Agenda]
CONSENT AGENDA. THESE ITEMS MAY BE ACTED UPON IN ONE MOTION, NO SEPARATE DISCUSSION OR VOTE WILL INCUR UNLESS REQUESTED BY A BOARD MEMBER. THE CONSENT AGENDA INCLUDES THE MINUTES FROM FEBRUARY 19, 2026 REGULAR MEETING SECTION, 25.25B REPORT, ACCOUNTING STATEMENTS AND THE PERSONNEL REPORT, I'LL GIVE THE BOARD A FEW MINUTES TO REVIEW THESE ITEMS AND REQUESTS THAT ANY ITEMS BE PULLED FOR SEPARATE DISCUSSION.DEBORAH CARTWRIGHT: MADAM CHAIRMAN, COULD WE I THINK THIS IS IN THE CONSENT AGENDA, THE COST FOR HEARING INFORMATION FOR THE TRAVIS APPRAISAL REVIEW BOARD IS THAT UNDER THE CONSENT AGENDA, IT IS.
LEANA MANN: IT'S PART OF THE ACCOUNTING STATEMENTS.
DEBORAH CARTWRIGHT: OKAY SO I'D LIKE TO PULL THE ACCOUNTING STATEMENTS FROM THE CONSENT AGENDA TO DISCUSS FURTHER.
NICOLE CONLEY: I'D HAVE A MOTION TO PULL FOR ITEM 4C, DO I GET A SECOND? THANK YOU, MISS MONTOYA, CAN I GET A MOTION TO APPROVE ITEMS FOR A, FOR B AND 4D? DEBORAH CARTWRIGHT: I MOVE APPROVAL OF THOSE ITEMS, NICOLE CONLEY: IS THERE A SECOND? FIRST BY MS CARTWRIGHT.
CAN I GET A SECOND? SECOND BY MR. WANG. ALL THOSE IN FAVOR OF ITEMS FOR A, B AND D. NO OBJECTIONS. THANK YOU NOW THE ACCOUNTING STATEMENTS ITEMS FOR C MS. CARTWRIGHT, DEBORAH CARTWRIGHT: THANK YOU. I NOTICED IN THE REPORT THAT YOU PROVIDED CONCERNING THE TRAVIS APPRAISAL REVIEW BOARD THAT THE TOTAL EXPENDITURES FOR THE FIRST THREE MONTHS OF THE YEAR IS THAT CORRECT? $92,888.72 IS THAT A TYPICAL EXPENDITURE FOR THIS PERIOD OF TIME, OR IS IT EXTRAORDINARY IN ANY WAY? CAN YOU TELL US MORE ABOUT IT? LEANA MANN: SURE, IT'S HIGHER THAN IN YEARS PAST. I KNOW THE ARB THIS YEAR HAS HAD A BIG FOCUS ON EDUCATION, AND I THINK THEY'RE DOING MORE EDUCATION THAN THEY HAVE IN THE PAST.
THEY'VE ALSO ONLY HAD ONE ROUND OF LATE HEARINGS. AT THIS POINT.
WE'LL HAVE ANOTHER ONE IN APRIL. SO VERY FEW NUMBER OF HEARINGS, BUT THEY'VE HAD A LOT OF DAYS. THEY'VE BEEN WORKING WITH TRAINING.
DEBORAH CARTWRIGHT: SO THE $232 AND A CENTS, AS FAR AS A COST FOR HEARING, IS CREATED MAINLY BECAUSE OF THE TRAINING ASPECTS THAT THEY'VE BEEN DOING FOR THE LAST THREE MONTHS.
LEANA MANN: YES, AND WE'LL THAT SHOULD COME DOWN DEBORAH CARTWRIGHT: THROUGHOUT THE YEAR, BECAUSE IT'S FAIRLY DRAMATIC. IN 2024 THE COST FOR HEARING WAS $32.30 SO YOU DON'T EXPECT THAT TO CONTINUE IN THAT LEVEL. DO YOU? LEANA MANN: I WOULD HOPE WE WOULD GO BACK TO THE SAME LEVELS AS 24 AND 25 BUT WE'LL CONTINUE TO PROVIDE THE REPORT EVERY MEETING SO Y'ALL CAN DEBORAH CARTWRIGHT: AND THEN THE PERSONNEL CHANGES. ARE YOU GETTING ENOUGH APPLICANTS FOR YOUR THREE OPEN POSITIONS FOR CUSTOMER SERVICE? LEANA MANN: WE ARE. WE'RE USING A COUPLE DIFFERENT TEMP AGENCIES, AND THEY DO ATTEMPT TO HIRE, AND WE'VE GOTTEN SOME VERY QUALIFIED APPLICANTS IN THE LAST FEW MONTHS.
DEBORAH CARTWRIGHT: THAT'S ALL I HAVE.
NICOLE CONLEY: THANK YOU, MISS CARTWRIGHT, CAN I GET A MOTION TO APPROVE ITEM 4C MOTION BY MR. WANG, IS THERE A SECOND MR. LAVINE, SECONDED BY MR. MR. LAVINE, ALL AGREEMENT AND APPROVAL OF ITEM FORESEE. THANK YOU. THE CONSENT AGENDA IS APPROVED. MOVING ON TO ITEM FIVE, A WE'LL MOVE INTO OUR
[5. Regular Agenda]
REGULAR AGENDA, WHICH IS APPOINTMENT OF BOARD MEMBERS TO[00:10:02]
BOARD COMMITTEES AS OUTLINED IN THE BOARD OPERATING POLICIES. I WILL READ THE WE'VE WORKED FOR THE CHIEF APPRAISER TO MAKE SOME APPOINTMENTS. I'M PLEASED TO ANNOUNCE THAT THE BOARD POLICY COMMITTEE APPOINTMENTS WILL BE MYSELF, MISS CARTWRIGHT AND MISS MONTOYA, THE ARB SUBCOMMITTEE, MR. LAVINE, MR. HANNA AND MR. WANG, THE CHIEF APPRAISER, EVALUATION AND SEARCH COMMITTEE.MYSELF, I'LL BE JOINED BY MR. LAVINE AND MR. ELFONT, THE BUDGET AND AUDIT COMMITTEE MYSELF. MS MONTOYA AND MR. MORENO, WELCOME, SIR, PURCHASING AND CONTRACT REVIEW, MISS MONTOYA, MR. HANNA AND MR. DANIEL WANG, THE REAPPRAISAL REAPPRAISAL PLAN COMMITTEE, MISS CARTWRIGHT, MISS MR. MORENO AND MR. ELFONT, OUR TAXPAYER LIAISON COMMITTEE WILL BE SUPPORTED BY MR. WANG AGAIN AND MR. LAVINE AND MISS ISRAEL AND OUR BOARD VACANCY REVIEW COMMITTEE, WHICH IS AN AD HOC COMMITTEE, WILL BE SUPPORTED BY MR. LAVINE, MR. HANNA AND MR. ELFONT, AND OUR LAST BUT NOT LEAST, OUR AG ADVISORY BOARD COMMITTEE, MS CARTWRIGHT, MR. HANNA AND MS. ISRAEL WILL LEAD THAT WORK. AND SO THOSE ARE ALL OF OUR BOARD COMMITTEE APPOINTMENTS. NO ACTION IS NEEDED AT THIS TIME, BUT WANTED TO MAKE YOU ALL AWARE OF THOSE APPOINTMENTS AND LOOK FORWARD TO YOU ALL'S GOOD WORK AND RECOMMENDATIONS IN KEEPING THIS BOARD UP TO SPEED ON THESE IMPORTANT AREAS OF OUR WORK. MOVING ON TO ITEM 5B DISCUSSION AND POSSIBLE ACTION ON THE TAXPAYER LIAISON REPORT. I'LL TURN IT OVER TO OUR TAXPAYER LIAISON OFFICER, MR. TONY TRAN.
MR. TRAN, THE FLOOR IS ALL YOURS, SIR.
TONY TRAN: GOOD MORNING. MY NAME, OF COURSE, IS TONY TRAN, AND I LIKE TO EXPRESS MY APPRECIATION FOR THE OPPORTUNITY TO SERVE THE PROPERTY OWNERS OF TRAVIS COUNTY. I OFFICIALLY ASSUMED THE ROLE OF TAXPAYER LIAISON ON MARCH 6. HOWEVER, THIS REPORT REFLECTS THE DATA BEGINNING SINCE JANUARY AS THE FIRST TAXPAYER LIAISON REPORT PRESENTED TO THE BOARD FOR 2026 IT'S MY UNDERSTANDING THAT THE INQUIRIES RECEIVED IN JANUARY AND FEBRUARY WERE MANAGED BY MS THOMPSON, IN COORDINATION WITH MS MARTINEZ, CHIEF STRATEGY OFFICER, AND MS ARNOLD, DEPUTY TAXPAYER LIAISON, WHO ALSO PROVIDED SUPPORT DURING THE TRANSITION PERIOD IN LATE FEBRUARY AND MARCH. DURING THIS REPORTING PERIOD, A TOTAL OF 104 INQUIRIES WERE RECEIVED. THE MAJORITY THIS WAS A PREVIOUS THE MOST RECENT ONES WERE NOT UPLOADED, UNFORTUNATELY, BUT I DID PROVIDE HARD COPIES FOR YOUR REVIEW CONTINUING FORWARD. SO DURING THIS REPORTING PERIOD, THERE WAS A TOTAL OF 104 INQUIRIES WERE THAT WERE RECEIVED. THE MAJORITY OF INITIAL COMMUNICATIONS WERE VIA EMAIL. IN MOST CASES, THEY WERE SUCCESSFULLY RESOLVED THROUGH THAT CHANNEL. HOWEVER, WHEN APPROPRIATE, I DID MAKE PHONE CALLS TO FOLLOW UP, TO PROVIDE ADDITIONAL INFORMATION. WE HAD FIVE IN PERSON INQUIRES DURING THIS PERIOD, AND I ANTICIPATE THIS NUMBER WILL CONTINUE TO GROW IN MOST A KEY INITIATIVE OUTLINING THE BOARD OF DIRECTORS, NEW PAMPHLET AND EMPHASIZED DURING MY INTERVIEW, IS TO IMPROVE PUBLIC ACCESSIBILITY. I'M AVAILABLE IN PERSON FOR MEETINGS FIVE DAYS A WEEK. I'M IN MY OFFICE, AND MY DOOR IS ALWAYS OPEN WHEN I AM HERE, AS WELL AS IN ADDITION, MS ARNOLD, DEPUTY TAXPAYER LIAISON, IS SIMPLY IN THE OFFICE THREE DAYS A WEEK, AND IT'S GOING TO BE INCREASING THE FIVE AS THE PROCESS SEASON BEGINS. COMING SHORTLY. CAN CONTINUING ON. I'M PLEASED TO REPORT THAT THERE WERE NO LEVEL FOUR INQUIRIES DURING THIS PERIOD. I INTEND TO MAINTAIN THIS STANDARD BY ENSURING CONCERNS ARE ADDRESSED AND RESOLVED BEFORE THEY ESCALATE. WE TURN TO THE DETAILED REPORT, THE DETAILED COMPLAINT LOG. THE REPORT IS ORGANIZED FIRST BY COMPLAINT LEVEL AND THEN BY DATE. THE MAJORITY OF INQUIRIES WERE CLASSIFIED AS LEVEL ONE, CONSISTING OF GENERAL QUESTIONS AND EDUCATIONAL SUPPORT.
APPROXIMATELY 30% WERE LEVEL TWO, INQUIRIES WHERE, AFTER RESEARCH, THE ISSUES WERE DETERMINED TO HAVE BEEN PROPERLY ADDRESSED BY TCAD OR BY THE ARB SIX INQUIRES IDENTIFIED ERRORS DURING THE PROCESS. THESE WERE PROBABLY ESCALATED TO THE APPROPRIATE DEPARTMENTS AND HAVE SINCE BEEN ADDRESSED AND RESOLVED. NOTABLY, THREE OF THESE WERE RESOLVED PRIOR TO ME ASSUMING THE ROLE OF TAXPAYER LIAISON. SO I DID RESOLVE THREE OF THEM AS I CAME ON BOARD, BUT THREE WERE RESOLVED PRIOR TO ME COMING IN REGARDING THE TRENDS, MARCH, AS YOU NOTICED, SAW INCREASE OF 45% INCREASE IN COMPARED TO INQUIRES COMPARED TO FEBRUARY, WHILE INQUIRES RELATED TO EXEMPTIONS AND MARKET VALUE WERE NEARLY EVEN EVEN OVERALL, I'M ANTICIPATING THAT MARKET VALUE INQUIRES. BE INCREASING AS PROPERTY OWNERS ARE RECEIVING
[00:15:02]
THEIR NOTICE OF VALUES. JUST AS EXAMPLE, IN APRIL, ALREADY I FIELDED SIX MARKET VALUE INQUIRIES, THREE EXEMPTIONS, SO DOUBLE THE MARKET VALUE INQUIRES FOR APRIL, STARTING OFF AND GEOGRAPHICALLY, INQUIRES ARE CONCENTRATED IN WEST LAKE AREA AS WELL AS WE DID SEE STRONG CONCENTRATIONS ON THE EASTERN SUCH AS TECH RICH NORTH LAMAR, SOUTHERN AREAS, INCLUDING MAN CHECK CIRCLE C AND NORTHERN AREAS, THE MAIN GREAT HILLS, AS WELL AS PFLUGERVILLE AND MANOR WERE THE AREAS OF CONCENTRATION THAT WE HAD THE MAJORITY OF INQUIRIES THAT DOES INCLUDE MY REPORT, AND I'M HAPPY TO ANSWER ANY QUESTIONS THAT ANYBODY MAY HAVE.NICOLE CONLEY: THANK YOU, MR. TRAN. ANY QUESTIONS FOR MR. TRAN? I CAN IMAGINE YOUR DAYS ARE AHEAD OF YOU OR PROBABLY GOING TO BE WAY MORE BUSIER THAN REFLECTED IN THIS CHART.
TONY TRAN: YES, MA'AM. I DO ANTICIPATE THAT, ABSOLUTELY.
NICOLE CONLEY: AND I HAVE ONE FOLLOW UP QUESTION, MAYBE GOING FORWARD, IF YOU COULD HAVE THIS POINT IN TIME LAST YEAR, OR SOME HISTORICAL CONTEXT AROUND HOW INQUIRIES SORT OF SPIKE IN ANTICIPATION OF SOME OF THESE NOTICES IN COMPARISON TO PREVIOUS YEARS, SO THAT WE CAN SORT OF SEE HOW HISTORICALLY, HOW THAT COMPARES, IF YOU WOULDN'T MIND.
TONY TRAN: I'LL DEFINITELY HAVE THAT IN MY NEXT REPORT.
NICOLE CONLEY: THANK YOU SO MUCH, MR. TRAN AND YOU JUST STAY PUT. OUR NEXT AGENDA ITEM, RIGHT? WE'RE GOING TO TALK ABOUT ARB MEMBERS WHO MAY BE REMOVED. SO I THINK YOU HAVE SOME RESIGNING AND FALLING OFF ARB MEMBERS.
TONY TRAN: MY UNDERSTANDING IS THERE WERE FOUR RESIGNATIONS IN MARCH FOR ARB MEMBERS, AND THEN IN APRIL, I GOT REPORTING OF TWO THAT I HADN'T REPORTED TO THE CHIEF APPRAISER AS OF YET.
LEANA MANN: SO AS OF RIGHT NOW, WE HAVE THREE MEMBERS UNDER ITEM 5C IT'S TERESA GRIFFIN AL HINTON AND NICK WALLACE, NICOLE CONLEY: SO MUCH CAN I GET A MOTION TO APPROVE AND ACCEPT THE RESIGNATION NOTICE FROM THESE THREE INDIVIDUALS? OKAY? I HAVE A FIRST BY MR. HANNA, SECOND BY MR. MISS ISRAEL, ALL IN FAVOR OF ACCEPTING THE RESIGNATION NO NAYS. THANK YOU SO MUCH THAT ONE THAT PASSES FORWARD. OUR NEXT ITEM ON THE AGENDA IS THE ARB CHAIRMAN. CHAIR MEG BROOKS HER REPORT TO THE BOARD. NO ACTION IS NEEDED AT THIS TIME, BUT CERTAINLY WE LOOK FORWARD TO YOUR REPORT.
MEG BROOKS: GOOD MORNING. I HADN'T LOOKED AT THE BUDGET, BUT I DO KNOW THAT WE WERE BEHIND LAST YEAR'S SPENDING FOR FOR JANUARY AND FEBRUARY, AND FEBRUARY, AND THEN OUR TRAINING WENT UP IN MARCH, AND ALSO OUR PER DIEM WENT UP QUITE A BIT THIS YEAR. SO I THINK THAT'S GOING TO SHOW US DEFINITELY SOME INCREASES EVERY MONTH, MONTH OVER MONTH. BUT I DON'T KNOW IF YOU'VE GOT ANY QUESTIONS. I HATE TO GO OVER WHAT I WROTE, BUT WE'VE ONLY WE HAVEN'T LOST ANY NEW MEMBERS, SO I'M VERY HAPPY ABOUT THAT. WE HAD SOME RETURNING PEOPLE WHO, ONE MOVED TO A DIFFERENT COUNTY, AND ANOTHER JUST DECIDED SHE HAD OTHER OBLIGATIONS. BUT WE'VE DONE PRETTY GOOD ABOUT RETENTION, SO THAT I'M PARTICULARLY HAPPY ABOUT. AND WE INCREASE THE TRAINING TO A FEW DAYS WITH THE NEW MEMBERS, AND WE'RE GOING TO HAVE FULL DAYS OF MOCK HEARINGS, BECAUSE I THINK THAT WILL HOPEFULLY MAKE THE BIGGEST DIFFERENCE IN HELPING THEM UNDERSTAND WHAT THE ACTUAL HEARING WILL BE LIKE AND BUT WE DIDN'T SCARE ANYBODY AWAY LAST YEAR. WE SEEMED LIKE WE SCARED PEOPLE AWAY. SO HOPEFULLY WE'VE TONED OUR TRAINING TO SUCH A EXTENT THAT THEY DON'T THINK THEY CAN'T DO IT, BECAUSE OBVIOUSLY, EVEN THE PEOPLE THAT QUIT LAST YEAR WOULD HAVE BEEN GOOD MEMBERS, BUT THEY GOT SCARED. AND THAT HAPPENS WHEN WE WHEN WE TURN ON THE FIRE HOSE OF INFORMATION. SO I DON'T KNOW IF ANYONE HAD ANY QUESTIONS OR ANYTHING.
DEBORAH CARTWRIGHT: MISS MADAM CHAIR, THANK YOU FOR YOUR REPORT. I NOTICE IN YOUR WRITTEN REPORT, YOU MENTIONED AN AGREEMENT TO FOCUS HEARING.
MEG BROOKS: WHAT IS THAT WE STARTED THAT LAST YEAR. IT'S A IT'S A FORM THAT A LOT OF DIFFERENT COUNTIES USE, SO THAT WHEN YOU COME IN FOR YOUR HEARING, IT'S A WRITTEN PIECE OF PAPER THAT INCLUDES ALL ABOUT THE HEARING. SO YOU IT'LL HAVE THAT WE DON'T REPRESENT. WE'RE WE ARE NOT WE'RE SEPARATE FROM THE DISTRICT. WE'RE DOING AN INDEPENDENT DETERMINATION, VARIOUS THING. I WISH I HAD ONE WITH ME, BECAUSE NOW I'M NOT GOING TO BE ABLE TO THINK OF IT, BUT ALL THE THINGS ARE INCLUDED IN THE COMPTROLLER THE COMPTROLLER'S MODEL HEARING PROCEDURES AND A LOT OF OUR PROCEDURES, AND SO THEY HAVE TIME TO LOOK AT IT IN THE WAITING ROOM AND SIGN IT. SO IF ONCE THEY'VE GONE OVER ALL OF THAT, THEN WE DON'T HAVE TO GO OVER IT IN THE HEARING, AND WE CAN START MAKE THE HEARING MOVE A LITTLE DEBORAH CARTWRIGHT: IT'S JUST SUCH A FUNNY NAME.
MEG BROOKS: IT IS. I KIND OF THE ACRONYM. DOES? NOT WORK.
DEBORAH CARTWRIGHT: NO, I AGREEMENT TO FOCUS. I MEAN, HOW
[00:20:03]
DOES THAT WORK? MEG BROOKS: AGREEMENT TO FOCUS THE HEARING. YES, I'M NOT SURE HOW THAT BECAME THE NAME OF IT, BUT I DEBORAH CARTWRIGHT: THINK OF ANOTHER NAME. I MEAN, AGREEMENT TO FOCUS. I DON'T KNOW THAT ANYBODY COULD SIGN THAT.MEG BROOKS: I KNOW WE'LL, WE'LL WORK ON AGREEMENT TO FOCUS HEARING ASIDE. IF YOU LEAVE OFF THE HEARING PART, IT REALLY DOESN'T MAKE ANY SENSE. AND THEN I'VE EVEN CALLED IT THE AGREEMENT TO FOCUS HEARING FORM, BECAUSE NOBODY KNOWS WHAT IT IS IN THE ABSTRACT. YEAH, BUT YES, WE MAY WORK ON A NEW NAME.
DEBORAH CARTWRIGHT: LET'S, LET'S THINK ABOUT THAT. JUST THAT VERY GOOD MAKE ME FEEL GOOD IN SOME KIND OF STRANGE WAY.
NICOLE CONLEY: MISS MEG BROOKS, THANK YOU FOR THE REPORT. I HAVE ONE FOLLOW UP QUESTION. YOU HAVE SOME DO YOU HAVE ANY PRELIMINARY HIGHLIGHTS OF ANY OF THE INFORMATION THAT YOU GLEAN FROM THE TAX CONSULTANTS AND YOUR INCUR IN YOUR MEETINGS WITH THEM? JUST WONDERING IF YOU COULD SHARE ANY INSIGHTS THAT YOU MIGHT HAVE THAT COULD IMPROVE OR IMPROVE THE PROCESS? MEG BROOKS: I THINK THEY'RE ALWAYS TORN BETWEEN MOVING FASTER AND GETTING A FAIR HEARING, AND THE PANEL IS HAVING ENOUGH TIME TO ACTUALLY ABSORB ALL THE INFORMATION. BUT NO, I THINK ACTUALLY, THEY HAD A VERY POSITIVE YEAR LAST YEAR, AND WE'RE VERY HOPEFUL ABOUT THIS YEAR. AND THERE'S ALWAYS COMPLAINTS ABOUT WHEN THEY GET SCHEDULED AND WHAT THEY'D LIKE TO GET SCHEDULED AND DECIDING WHICH CASES THEY HEAR WHEN AND BUT OTHER THAN THAT, I THINK IN GENERAL, I GOT VERY POSITIVE RESPONSES FROM MOST OF THEM ABOUT HOW THINGS HAVE GONE AND WE ARE WILL BE MOSTLY THE SAME THIS YEAR.
NICOLE CONLEY: THAT'S ENCOURAGING TO HEAR. YES. MR. JETT HANNA: YES. I NOTED IN THE PAPER AND THEN CHECKED ONLINE AND FOUND SOME OTHERS, THAT THERE ARE SOME AI COMPANIES THAT ARE PROVIDING SERVICES. I NOTICED ONE WAS AT A VERY LOW COST, AND I HAD WONDERED IF ANY OF THESE FOLKS HAD CONTACTED YOU, MEG BROOKS: NOT YET, I SIGNED UP FOR THE STATESMAN'S JUST TO SEE HOW THAT WORKED, BUT I DON'T KNOW ANYTHING ABOUT HIM AT THIS POINT.
JETT HANNA: OKAY, YEAH, THANK YOU.
NICOLE CONLEY: THANK YOU. MISS BROOKS. THANK YOU VERY MUCH.
OKAY, THE NEXT ITEM ON OUR AGENDA IS NUMBER 5E DISCUSSION AND POSSIBLE ACTION ON THE CHIEF APPRAISERS REPORT PRESENTED BY OUR OWN MISS MANN, WILL INCLUDE 2026 NOTICE OF APPRAISED VALUES, HOMESTEAD EXEMPTION VERIFICATION PROGRAM, COMMUNITY OUTREACH AND TAXPAYER EXPERIENCE. SNAPSHOT, MISS MANN, YOU HAVE THE FLOOR.
LEANA MANN: THANK YOU SO MUCH.
THANK YOU, MADAM CHAIR. WE HAVE, AT THIS POINT, MAILED OUT 90% OF OUR NOTICE OF NOTICES OF APPRAISED VALUE. SO A TOTAL OF JUST OVER 444,000 PROPERTIES HAVE BEEN NOTICED. WE HAVE ABOUT 49,000 LEFT, AND THEY'LL GO OUT. A LOT OF THOSE ARE PERSONAL PROPERTY, WHICH GO OUT LATER. BUT IF FOR PROPERTY OWNERS, IF THEY HAVE NOT RECEIVED THEIR NOTICE IN THE MAIL, THEY ARE AVAILABLE ON OUR WEBSITE. THEY CAN DOWNLOAD THEM FROM THE PROPERTY SEARCH. SO IF YOU GET INQUIRIES FROM PEOPLE IN YOUR COMMUNITY, YOU CAN POINT THEM BACK TO THE WEBSITE. OVERALL, THE MARKET VALUE OF OUR APPRAISAL RULE INCREASED 5.48% TO 482 BILLION RESIDENTIAL HOMESTEAD PROPERTIES EXPERIENCED A 1.75% DECREASE IN MARKET VALUE AND A 1.4% DECREASE IN TAXABLE VALUE. AND THEN WE'VE TALKED A LOT ABOUT HOUSE BILL NINE FROM THE LAST LEGISLATIVE SESSION. THIS IS THE BILL THAT ADDED $125,000 EXEMPTION FOR PERSONAL PROPERTY ACCOUNTS PER LOCATION, PER TAXING UNIT. AND OUR ANALYSIS HAS SHOWN THAT EACH TAXING ENTITY IS GOING TO LOSE BETWEEN HALF A PERCENT TO 2% OF THEIR ROLE FROM THIS HOUSE BILL NINE. IT ACTUALLY REMOVES ABOUT 70% OF OUR ACCOUNTS. THEY'LL HAVE A TAXABLE VALUE OF ZERO, BUT THERE'S STILL A LOT OF VALUE. WE HAVE A LOT OF LARGER COMPANIES THAT WILL HOLD THE VALUE OF THE ROLE OUR 2026 PROTEST SEASON IS IN FULL, FULL FORCE NOW. INFORMAL MEETINGS BEGAN ON MONDAY. WE HAVE ABOUT 60,000 PROTESTS SO FAR. MANY OF THE AGENTS HAVE FILED THEIR PROTESTS EARLY, SO WE'RE SEEING THEM GET THEIR DATA IN, AND WE'RE WORKING THROUGH THAT PROCESS. THE PROTEST DEADLINE FOR THE MAJORITY OF PROPERTY OWNERS IN TRAVIS COUNTY WILL BE MAY 15 THIS YEAR, AND THE ARB WILL HEAR START THEIR FORMAL HEARINGS ON MAY 26 THE DAY AFTER MEMORIAL DAY, AND WE WANTED TO GIVE YOU A RUNDOWN OF A HIGH OVERVIEW OF THE PROCESS, IN CASE YOU GET QUESTIONS FROM YOUR COMMUNITY. BUT THERE'S REALLY THREE STEPS OF THE PROTEST PROCESS, THE FIRST BEING TO FILE THAT PROTEST BY MAY 15. THE PROPERTY OWNERS THEN HAVE THE OPTION TO SCHEDULE THEMSELVES FOR AN. FORMAL MEETING WITH AN APPRAISER, AND THEY CAN DO THAT
[00:25:02]
THROUGH THEIR PORTAL ACCOUNT. THEY PICK A DATE AND TIME THAT'S CONVENIENT FOR THEM. THE NICE PART ABOUT THIS IS, IF THEY'RE WAITING, THEY CAN DO THAT AT THEIR HOME OR IN THEIR OFFICE.THEY'LL GET A LINK TO JOIN THE REMOTE MEETING WITH THE APPRAISER WHERE THEY CAN DISCUSS THEIR PROPERTY AND THEIR CONCERNS. IF THEY REACH AN AGREEMENT, THEY'LL GET AN OFFER THROUGH THE PORTAL THAT THEY CAN ACCEPT. IF THEY REJECT THAT OFFER, THEY HAVE THE OPTION TO CONTINUE ON TO THEIR ARB HEARING. AND OF COURSE, THE PROTEST CAN BE RESOLVED AT ANY POINT DURING ANY THREE OF THESE STEPS. FILING A PROTEST, THE EASIEST AND FASTEST WAY IS DOING IT ONLINE. OUR PORTAL, WE'VE ADDED SOME FUNCTIONALITY THIS YEAR, BUT THEY HAVE THE OPTIONS TO SCHEDULE THEMSELVES FOR THEIR INFORMAL THEY CAN UPLOAD THEIR EVIDENCE, DOWNLOAD THE EVIDENCE WE USE TO VALUE THEIR PROPERTY, AND THEN EASILY ATTEND ANY REMOTE HEARING, EITHER INFORMAL OR FORMAL. THEY CAN ALSO DROP THOSE PROTESTS OFF IN PERSON AT OUR OFFICE. WE ALSO HAVE A NIGHT DROP BOX OUT FRONT THAT THEY CAN PUT THEIR PROTESTS IN THAT BOX, AND THEN THEY CAN, OF COURSE, SEND IT BY MAIL. WE ARE CAUTIONING PROPERTY OWNERS THAT WITH THE CHANGES IN POSTMARKS THAT THE POST OFFICE HAS IMPLEMENTED, THEY'RE NOT NECESSARILY POSTMARKING MAIL THE DATE YOU DROP IT OFF. THEY'RE POSTMARKING IT THE DAY THEY'RE PROCESSING IT. AND IN OUR TEST, IT'S ABOUT TWO TO THREE DAYS DIFFERENCE. SO MAIL YOUR PROTEST EARLY, SEVERAL DAYS OR WEEKS IN ADVANCE. YOU CAN ALSO GO INSIDE AND ASK FOR A HAND CANCELED POSTMARK. AND THEN YOU CAN, OF COURSE, USE CERTIFIED MAIL AND GET A TRACKING NUMBER, BUT WE DO ENCOURAGE THEM TO GET SOME PROOF OF MAILING. IF YOU'RE GOING TO MAIL YOUR PROTEST, INFORMAL MEETINGS STARTED ON MONDAY, AND AGAIN, THE PROPERTY OWNER HAS THE OPTION TO SCHEDULE THEMSELVES FOR AN APPOINTMENT FOR A DATE AND TIME THAT WORKS FOR THEM. THEY ALSO HAVE THE OPTION TO GET IN LINE THE SAME DAY SO THEY CAN JOIN A QUEUE AND THEN WAIT UNTIL AN APPRAISER IS AVAILABLE TO MEET WITH THEM.
NICOLE CONLEY: MISS MANN, WE HAVE A QUESTION FROM MISS CARTWRIGHT.
DEBORAH CARTWRIGHT: I'M SORRY, COULD YOU GO BACK ONE SLIDE ABOUT THE MAILING PART? BECAUSE YEARS AGO, WHEN I WAS PRACTICING LAW, THIS ISSUE WAS ALWAYS DIFFICULT. HOW DOES THE APPRAISAL DISTRICT INTEND TO DEAL WITH THAT IN A PROTEST HEARING? FOR EXAMPLE, WHENEVER THERE IS A CLAIM THAT THAT I SEND IT IN ON TIME AND YOU'RE NOT GIVING, I MEAN, IT'S IT PUTS THE CHAIRMAN OF THE ARB IN A TERRIBLE POSITION. AND HOW DOES THE APPRAISAL DISTRICT INTEND TO ADDRESS THAT WITH THE ARB? LEANA MANN: SURE, IN OUR SCHEDULING DIRECTIVE FROM THE ARB TO THE APPRAISAL DISTRICT THIS YEAR, SHE'S GIVEN A ONE DAY WINDOW ON THE PROTEST DEADLINE. SO ANYTHING RECEIVED, WE CAN, WE HAVE ONE DAY GRACE AFTER THAT, THOSE HAVE TO GO TO THE ARB CHAIR TO REVIEW AND APPROVE OR DENY. THE CAD DOESN'T HAVE ANY AUTHORITY DEBORAH CARTWRIGHT: YEAH, SO, BUT, BUT IF IT'S BROUGHT TO YOUR ATTENTION AND IT GETS INTO A PROTEST HEARING. BUT SOMETIMES IT HAPPENS, DO YOU HAVE A POSITION THAT THE APPRAISAL DISTRICT IS GOING TO TAKE ON THIS? LEANA MANN: YOU KNOW, WHEN YOU HAVE 210,000 PROTESTS, ONE MORE DOESN'T CHANGE MUCH. SO WE WON'T NECESSARILY FIGHT THE PROTEST DEADLINE. BUT AGAIN, THAT WOULD BE UP TO THE ARB TO DETERMINE IF THEY WANT TO ACCEPT IT.
DEBORAH CARTWRIGHT: YEAH, AND I UNDERSTAND THAT, BUT SOMETIMES IT GETS A STEP BEYOND THAT, AND WE DON'T WANT TO CREATE TOO MUCH PROBLEM FOR A TAXPAYER.
NICOLE CONLEY: MISS MANN, COULD YOU REMIND US ALL FOR SOME OF OUR NEW BOARD MEMBERS AS WELL, WHEN IS THE FINAL IS IT JULY 25 FOR THE FINAL CERTIFICATION OF THE APPRAISAL VALUES.
LEANA MANN: YES, THE APPRAISAL REVIEW BOARD HAS TO APPROVE THEIR RECORDS BY JULY 20, AND THEN WE HAVE UNTIL THE 25TH TO SEND OUR CERTIFICATION DOCUMENTS TO THE ENTITIES.
NICOLE CONLEY: THANK YOU SO MUCH.
LEANA MANN: AND WE ARE ENCOURAGING PROPERTY OWNERS JUST ONE MORE REMINDER. FILE EARLY. NOT ONLY DO YOU HAVE THAT MAIL ISSUE, BUT YOU ALSO HAVE MORE TIME TO THEN PREPARE FOR YOUR PROTEST, MORE TIME TO GATHER YOUR DATA THE PROPERTY OWNERS GET FEEDBACK DURING THAT INFORMAL MEETING OF THINGS THAT MIGHT BE HELPFUL IN THEIR ARB HEARING. SO IT PROVIDES MORE TIME FOR THEM TO GATHER THAT DATA FOR THEIR FORMAL HEARING, AND YOU ALSO HAVE TIME TO HAVE OUR CUSTOMER SERVICE STAFF ASSIST. YOU KNOW, WE HEAR EVERY YEAR, SOMEONE WHO'S TRYING TO FILE A PROTEST ON THE DEADLINE AT NINE OR 10PM THEY DON'T HAVE THEIR PIN NUMBER, BUT OUR STAFF ISN'T HERE TO ASSIST THEM AT 9PM SO MAKE SURE YOU HAVE YOUR PIN NUMBER, WHICH IS ON YOUR NOTICE OF APPRAISED VALUE TO FILE THAT PROTEST ONLINE, AND DO IT EARLY.
SO IF YOU HAVE ISSUES, WE CAN HELP YOU. AS OF LAST NIGHT, WE HAD RECEIVED 68,983 PROTESTS, OUR HOMESTEAD VERIFICATION PROJECT WE STARTED IN NOVEMBER OF 2025 WE'RE ABOUT 90. 3%
[00:30:01]
COMPLETE AT THIS POINT, WE HAVE WORKED ALL OF THE VERIFICATIONS WE'VE RECEIVED OR BEEN ABLE TO VERIFY THROUGH OUR SUBSCRIPTIONS, WE HAVE OUTSTANDING ABOUT 5400 PROPERTY OWNERS THAT HAVE RECEIVED NOTIFICATIONS BUT HAVE NOT RESPONDED. WE SAW A PRETTY SUBSTANTIAL INCREASE LAST YEAR, ALSO IN THE NUMBER OF EXEMPTIONS THAT WERE REMOVED FROM THE AUDIT, BUT ONCE THEY GOT THEIR TAX BILL, A LOT OF THOSE WERE ADDED BACK ON. SO I HOPE THAT WILL BE THE CASE AGAIN THIS YEAR, IF THEY DO NOT GET US THOSE DOCUMENTS PRIOR TO THEIR TAX BILL BEING MAILED. WE'VE HAD A VERY BUSY PAST FEW MONTHS WITH COMMUNITY OUTREACH. IN MARCH, WE DID. WE'VE IMPLEMENTED OUR DEL VALLEY OFFICE HOURS SO SOMEONE IS IN DELVALLEY THAT AT A LOCATION THAT THEY CAN COME AND ASK QUESTIONS OR MEETING THEM IN THEIR COMMUNITY. WE'VE ALSO DONE TCAD 101, WE DID THAT FOR THE SOUTH ROTARY CLUB OF SOUTH AUSTIN. WE'VE DONE A FEW EVENTS WITH TITLE COMPANIES NOW WHERE WE'RE GOING OVER THE NOTICE AND PROTEST PROCESS. WE ALSO DID OUR WEBINAR THIS WEEK OVER THE NOTICE AND PROTEST PROCESS. CELIA AND I WERE ABLE TO DO THE TEXAS REALTORS TAXATION COMMITTEE. WE THANK HER FOR TAGGING US IN ON THAT. IT WAS A GREAT CONVERSATION. AND THEN WE HAVE MANY EVENTS IN APRIL AND MAY. THOSE CAN ALL BE FOUND ON OUR WEBSITE, AND THEN OUR TAXPAYER EXPERIENCE SNAPSHOT, WE ARE AT A 4.62 OUT OF FIVE FOR CUSTOMER SERVICE, AND WE HAVE JUST STARTED OUR INFORMAL PROCESS SURVEYS. WE HAVE, AS OF THIS MORNING, A FIVE OUT OF FIVE RATING. SO, AND THAT IS ALL I HAVE. I'M HAPPY TO ANSWER ANY QUESTIONS NICOLE CONLEY: MR. LAVINE, DICK LAVINE: 70% THAT ARE NOW BELOW THE LEVEL, DO THEY STILL LEANA MANN: THEY DO FOR THE FIRST YEAR. SO THE FIRST YEAR, THERE'S A RENDITION REQUIREMENT FOR ALL ACCOUNTS AFTER THEY FILED, IF THEY MARK ON THEIR RENDITION THIS YEAR THAT THEY BELIEVE THEIR VALUE IS BENEATH 125,000 THEY DO NOT HAVE TO FILE AGAIN, UNLESS REQUESTED BY THE CHIEF APPRAISER.DICK LAVINE: SO AS FAR AS THE DISTRICT'S WORKLOAD, WE WON'T SEE THE DROP THIS YEAR. IT'LL BE THE YEAR AFTER.
LEANA MANN: WE PROBABLY WON'T SEE A HUGE DECREASE IN WORKLOAD.
UNFORTUNATELY, THE BULK OF WHAT PERSONAL PROPERTY IS DOING IS IDENTIFYING NEW ACCOUNTS, NEW BUSINESSES, WALKING STREETS TO DETERMINE IF A NEW BUSINESS EXISTS. SO ALL OF THAT WORK STILL HAS TO BE DONE.
DICK LAVINE: OKAY? AND THE OTHER QUESTION, IF I CAN REMEMBER IT, OH YEAH, WHEN YOU'RE MEETING WITH THE TITLE COMPANIES, IS THERE ANYTHING YOU CAN DO TO ENCOURAGE THEM TO HAVE A HOMESTEAD EXEMPTION APPLICATION AVAILABLE AT CLOSING? LEANA MANN: WE HAVE TOSSED AROUND THAT IDEA THAT THE ISSUE IS THAT MOST PEOPLE, WHEN THEY PURCHASE THEIR HOME AND THEY CLOSE ON IT, THEY DON'T HAVE THEIR DRIVER'S LICENSE UPDATED.
SO I KNOW A LOT OF THEM DO GIVE THEM INFORMATION, BUT AT THAT TIME THEY CAN'T FILE IT AT THE TITLE COMPANY. IT WOULD BE GREAT IF THEY COULD.
NICOLE CONLEY: MISS ISRAEL, CELIA ISRAEL: THANK YOU. IT'S BEEN MY EXPERIENCE THAT TITLE COMPANIES ARE AT CLOSING BEING MORE PROACTIVE ABOUT THE HOMESTEAD STUFF. BUT I HAD A QUESTION ABOUT THE THE WALK INS FOR THE I KNOW YOU WANT PEOPLE TO ENCOURAGE GO ONLINE AND AND FILE THEIR PROTEST. IF SOMEBODY WANTED TO WALK IN, WOULD THEY BE HELPED AND SHOWN HOW TO DO THEIR PROTESTS ELECTRONICALLY, IN YOUR IN YOUR LOBBY.
LEANA MANN: WE CAN DO THAT. WE CAN HELP THEM ONLINE. WE CAN GET THEM SET UP WITH AN ACCOUNT AND MAKE SURE THEY GET THEIR PROTEST. OKAY, THANK YOU.
NICOLE CONLEY: ANY ADDITIONAL QUESTIONS? THANK YOU, MISS MANN, WE'LL NOW MOVE INTO ITEM 5F AND G, WHICH WILL REQUIRE US TO GO INTO EXECUTIVE SESSION FOR OUR DISCUSSION ON CYBER SECURITY PRACTICES AT TCAD, AS WELL AS POSSIBLE DISCUSSION AND POSSIBLE ACTION ON LITIGATION AND APPEALS RELATED TO PENDING AND ANTICIPATED LAW SUITS. FOR BOTH ITEMS, WE'LL GO INTO EXECUTIVE SESSION THE BOARD MAY MEET IN EXECUTIVE SESSION TO DELIBERATE ON ANY MATTER AUTHORIZED BY TEXAS GOVERNMENT CODES, SECTION 551, DOT 001, OF THE TEXAS OPEN MEETINGS ACT CITING SECTION 551, DOT 071, CONSULTATION WITH ATTORNEY REGARDING PENDING AND CONTEMPLATED LITIGATION, SETTLEMENT OFFERS AND MATTERS ON WHICH THE ATTORNEY HAS A DUTY TO ADVISE THE BOARD UNDER THE TEXAS DISCIPLINARY RULES AND PROFESSIONAL CONDUCT OF THE STATE BOARD OF TEXAS, IN SECTION 551, DOT 076, DELIBERATIONS REGARDING SECURITY DEVICES. IS THERE A MOTION TO GO INTO AN
[00:35:01]
EXECUTIVE SESSION? I'VE GOT LIKE, A THREE, A, THREE. MOTION BY MR. LEVINE, SECOND BY MR. WANG, ALL IN AGREEMENT FOR EXECUTIVE SESSION. LET THEIR RECORD SHOW NO NO NAYS. THANK YOU. YOU.WILL GO INTO THE EXECUTIVE SESSION OF THE TCAD BOARD. THANK YOU.
[01:50:19]
ALL RIGHT, WE'VE CONCLUDED OUR EXECUTIVE SESSION. THE TIME IS[01:50:23]
01:20 AND THE TRAVIS CENTRAL APPRAISAL DISTRICT BOARD OF[6. Adjournment]
[01:50:27]
DIRECTORS HAS RETURNED FROM EXECUTIVE SESSION WHERE WE[01:50:31]
DISCUSSED ITEM 5F DISCUSSION ON CYBERSECURITY PRACTICES AT TCAD,[01:50:35]
AND DISCUSSION AND POSSIBLE ACTION ON LITIGATION AND APPEALS[01:50:39]
RELATED TO PENDING AND ANTICIPATED LAWSUITS. WE DO NOT[01:50:43]
NEED TO TAKE ANY ACTION AT THIS TIME. SO NOW IT'S TIME FOR[01:50:47]
ADJOURNMENT. BUT BEFORE I ENTERTAIN A MOTION, I'D LIKE TO[01:50:51]
ANNOUNCE THAT OUR NEXT BOARD MEETING IS THURSDAY, MAY 14, AT[01:50:55]
11:30AM DO I HAVE A MOTION TO ADJOURN THE MEETING? MS ISRAEL,[01:50:59]
SECOND BY MS MONTOYA, ALL IN FAVOR OF ADJOURNMENT. LET THE[01:51:03]
RECORD SHOW THERE ARE NO OBJECTIONS. THANK YOU ALL. AND[01:51:07]
THIS CONCLUDES OUR MEETING.* This transcript was compiled from uncorrected Closed Captioning.